Terms of service
Vérah Jewels
Welcome to Vérah Jewels. These Terms of Service (“Terms”) govern your access to and use of our website and the purchase of products offered through it. By using our website or placing an order, you agree to be bound by these Terms and our associated policies.
1. About Vérah Jewels
Vérah Jewels is a handcrafted jewelry brand offering products made with natural stones. We operate in accordance with applicable Indian laws, including the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020.
2. Use of Website
You may use this website for lawful purposes only. By accessing our site, you confirm that you are legally capable of entering into a binding contract under Indian law. Any misuse, unauthorized access, or interference with the website’s functionality is strictly prohibited.
3. Product Information & Authenticity
Each Vérah Jewels creation is handcrafted using natural stones, and as such, slight variations in color, texture, size, or pattern are inherent and reflect the authenticity of the piece. Product descriptions and images are provided in good faith to give an accurate representation; however, minor variations due to lighting, screen settings, or craftsmanship do not constitute defects.
4. Pricing & Payments
All prices displayed on the website are inclusive of applicable taxes unless stated otherwise and are listed in Indian Rupees (INR). Prices may be updated at our discretion without prior notice. Payments must be completed at checkout using authorized payment methods. Vérah Jewels does not store your payment details and is not responsible for additional charges imposed by banks, payment gateways, or customs authorities.
5. Orders & Acceptance
Placing an order constitutes an offer to purchase. Vérah Jewels reserves the right to accept or decline any order for reasons including product availability, pricing errors, or suspected fraudulent activity. Order confirmation does not signify final acceptance until the product is dispatched.
6. Shipping & Delivery
Estimated delivery timelines are shared for convenience and may vary due to courier operations, location, or unforeseen circumstances. Vérah Jewels shall not be held liable for delays once an order has been handed over to the shipping partner. Ownership and risk transfer to the customer upon delivery.
7. Returns, Refunds & Cancellations
Our Return & Refund Policy forms an integral part of these Terms and is designed in compliance with Indian consumer laws. Customers are encouraged to review the policy carefully before making a purchase. Any cancellation, return, or refund request must follow the process and timelines stated therein.
8. Consumer Rights & Grievance Redressal
We are committed to fair trade practices and customer satisfaction. In accordance with Indian consumer protection regulations, customers may contact us for any grievance, complaint, or clarification related to products or services.
Grievance Contact:
Email: verahjewels@gmail.com
Response Time: Within a reasonable period as prescribed under applicable laws
9. Intellectual Property
All content on this website—including designs, product imagery, text, logos, and branding—is the exclusive intellectual property of Vérah Jewels. Unauthorized reproduction, copying, or commercial use without written consent is strictly prohibited.
10. Limitation of Liability
To the maximum extent permitted under Indian law, Vérah Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where such liability cannot be excluded under applicable consumer protection laws.
11. Indemnity
You agree to indemnify and hold harmless Vérah Jewels from any claim, loss, or demand arising from your breach of these Terms, misuse of the website, or violation of applicable laws.
12. Third-Party Services
Our website may contain links to third-party services or platforms. Vérah Jewels does not control and is not responsible for the content, policies, or practices of such third parties.
13. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [INSERT CITY/STATE].
14. Amendments
We reserve the right to update or modify these Terms at any time to reflect changes in law, business practices, or services. Continued use of the website after such updates constitutes acceptance of the revised Terms.
15. Contact
For questions regarding these Terms of Service, please contact us at:
Email: verahjewels@gmail.com